Privacy Policy

Last updated: [Month DD, 2026]

This Privacy Policy explains how Imperial Brands, LLC (“Imperial Essences,” “we,” “us”) collects, uses and shares information when you visit imperialessences.com, buy from us, or contact us.

Information we collect

• Information you give us: your name, email, shipping and billing address, phone number and order details when you buy, create an account, join our newsletter or send us a message.
• Payment information: card details are entered directly with our payment processor ([Stripe / WooPayments / PayPal]). We do not see or store full card numbers.
• Automatic information: device and browser type, pages viewed and how you reached our site, collected through cookies and similar technologies.

How we use information

• To process, ship and support your orders. Orders are fulfilled by Amazon Multi-Channel Fulfillment, which receives your name, shipping address and the items ordered.
• To respond to your messages and provide customer service.
• To send marketing emails if you sign up. You can unsubscribe at any time using the link in every email.
• With your consent, to measure and improve our website and advertising using Google Analytics, Google Tag Manager, Meta Pixel and TikTok Pixel.
• To prevent fraud and comply with the law.

Cookies

Essential cookies keep your cart and checkout working. Analytics and advertising cookies are only set if you choose “Accept all” in our cookie banner. You can change your choice at any time from Cookie Preferences in the footer.

How we share information

We share information only with service providers that help us run our business: our hosting provider (GoDaddy), payment processors, Amazon (order fulfillment), our email marketing provider ([Mailchimp / Klaviyo]) and analytics and advertising partners (Google, Meta, TikTok). We do not sell your personal information for money. [If advertising pixels are used, some state laws may treat this as “sharing” for targeted advertising — confirm opt-out language with counsel.]

Your choices and rights

Depending on where you live (including California, Oregon and other U.S. states), you may have the right to access, correct, delete or obtain a copy of your personal information and to opt out of targeted advertising. To make a request, email us at info@imperialessences.com. We will not discriminate against you for exercising your rights.

Data retention and security

We keep information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it.

Children

Our website is not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy. The date at the top shows when it was last changed.

Contact us

Imperial Brands, LLC (doing business as Imperial Essences)
Bend, Oregon, USA
Email: info@imperialessences.com